Technical support is provided for users of Keltec products. Our available online technical support is currently for software users only.
Technical support for our automotive customers is not available online. Please contact us for automotive technical support.
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Our Tech Support line is available during normal business hours, but since farmers and ranchers put in a lot more than regular business hours, we try to make our line available from about 7AM to 7PM. Outside of those hours, if we are in meetings, or the line is busy you'll get our answering machine. Please leave a brief description of the problem you are having, your name and phone number, and we'll get back to you. If we're on another line, we'll usually return your call within 15 minutes or so. If we're in meetings, or are temporarily out of the office, it may take an hour or more. And if we're at a show, we will try to return calls in the evening or morning.
Be assured that returning Technical Support calls is our highest priority, and we will get back to you just as soon as we can.
Another source of information available to you, which should not be overlooked, is other KELTEC products users. If your neighbors or friends are using the program, they will be a valuable source of good ideas and assistance.
We define our support as having two basic areas with these goals:
So, if you should have any questions or need assistance, please feel free to call us on our Tech Support line.